Last updated: 15/10/25

1. Who We Are

This website is operated by Jade Gooding, in Spain under company number Y2276213D with its registered office at Ibiza Spain.

We are the data controller responsible for your personal data.
If you have any questions about this policy or how we use your information, you can contact us at: [email protected]

2. Our Commitment

We respect your privacy and are committed to protecting your personal information.

Our programs — including The Compass Project, Stop the SpiralsWorkshop, and the What’s Really Behind Your Teen’s Attitude? quiz — are educational and non-clinical.

We never provide medical, psychological, or diagnostic services.

All information you share is treated with respect, sensitivity, and confidentiality.

3. What Information We Collect

We collect information that you voluntarily provide to us when you:

• Sign up for a quiz, workshop, or course
• Download a free resource
• Join our mailing list or SMS list
• Enrol in one of our paid programs
• Contact us via email or forms

This may include:

• Your name and email address
• Your phone number (if you consent to SMS/WhatsApp messages)
• Your child’s age range (only if voluntarily provided by a parent)
• Payment details (processed securely via our payment provider; we never store card details)
• Technical data such as IP address, device type, and browsing patterns (via cookies)

4. How We Use Your Information

We process your personal data for the following purposes:

• To send you the resources, quiz results, or course materials you requested
• To deliver educational content by email or SMS (if consented)
• To manage your course enrolments and payments
• To send you updates about upcoming workshops, webinars, and resources
• To improve our services and website experience

We process this data under the lawful bases of consent, contract, and legitimate interest as defined in GDPR Articles 6(1)(a–f).

 

5. Marketing and Communications

You will only receive marketing communications from us if you have opted in via our website forms.
You can withdraw your consent at any time by:

• Clicking “unsubscribe” in any email, or
• Replying “STOP” to any SMS or WhatsApp message, or
• Contacting us directly at [email protected]

We NEVER sell or share your data with third parties for marketing purposes.

6. Children’s Data

Our programs are designed for parents and caregivers.
Where teen participation is included (e.g., Resilient Rebels, The Compass Project), data is collected only with verified parental consent in line with UK and EU GDPR requirements.
Teens aged under 13 should not submit personal information without a parent’s supervision.

7. Data Storage and Security

Your information is stored securely on trusted, GDPR-compliant platforms (e.g., Kajabi, Interact, ConvertKit, Stripe).
We take reasonable technical and organisational measures to protect your personal data from unauthorised access, alteration, or loss.

Data may be processed or stored outside the UK or EEA only where equivalent safeguards (such as Standard Contractual Clauses) are in place.

8. Data Retention

We retain your personal data only for as long as necessary:

• Email subscribers: until you unsubscribe
• Course participants: up to 3 years after completion (for support and compliance)
• Payment and tax records: 6 years (legal requirement)

After these periods, your data is securely deleted or anonymised.

9. Your Rights

Under GDPR, you have the right to:

• Access a copy of the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data (“right to be forgotten”)
• Object to or restrict processing of your data
• Withdraw consent at any time

To exercise any of these rights, contact us at [email protected] 

We will respond within 30 days.

10. Cookies and Tracking

We use cookies and similar technologies to improve your website experience and measure campaign effectiveness.
You can control or disable cookies in your browser settings at any time.

Our cookie policy provides further detail on how we use analytics and remarketing tools.

11. Data Sharing

We may share limited data with third-party service providers who support our operations (e.g., email delivery, payment processing, analytics).

All such partners are GDPR-compliant and process your data only on our behalf and for specific purposes.

We will never share your data with third parties for profit or unrelated marketing purposes.

12. Changes to This Policy

We may update this Privacy Policy from time to time.
The most current version will always be available on our website with the latest revision date.

13. Complaints

If you believe your data has been mishandled, you have the right to lodge a complaint with:

• The Information Commissioner’s Office (ICO) in the UK (www.ico.org.uk ), or
• The Agencia Española de Protección de Datos (AEPD) in Spain (www.aepd.es ).

We always appreciate the chance to resolve concerns directly, so please contact us first.

🍪 Cookie Policy

Last updated: 15/10/25

This Cookie Policy explains how Jade Gooding (“we”, “us”, or “our”) uses cookies and similar technologies on this website and across our digital platforms.

We use these tools to understand how visitors interact with our site, improve performance, and deliver a more relevant, calm, and supportive experience for our community of parents and carers.

 

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website.

They help us remember your preferences, improve performance, and measure which pages are most useful to you.

Some cookies are essential for the website to function; others are used for analytics, personalisation, or marketing.

2. Types of Cookies We Use

Essential Cookies

These are necessary for the website to work properly — for example, logging in to your Kajabi course area, completing payments via Stripe, or saving your quiz progress on Interact.
You cannot disable these cookies in our system, but you can block them through your browser settings (some parts of the site may then not work correctly).

Examples:

• Kajabi session cookies
• Stripe payment verification cookies
• Interact quiz progress cookies

Performance and Analytics Cookies

These help us understand how visitors use our site — which pages are visited most, how long people stay, and where they might encounter issues.

We use these insights to make our website smoother and more helpful for busy parents like you.

Examples:

• Google Analytics
• Kajabi internal analytics
• Interact engagement metrics

All analytics data is anonymised and aggregated whenever possible.

Marketing and Personalisation Cookies

These allow us to show relevant content and ads on platforms like Meta (Facebook and Instagram) or TikTok.
They also help us measure which campaigns are working and how users engage after seeing an ad.

Examples:

• Meta Pixel
• TikTok Pixel
• ConvertKit email tracking (to measure open rates and link clicks)

You can opt out of marketing cookies at any time via our Cookie Preferences pop-up or by adjusting your browser settings.

3. How to Manage Cookies

You can manage or delete cookies in several ways:

• Click “Cookie Settings” on our site to customise your preferences.
• Change your browser settings to block or delete cookies.
• Visit www.aboutcookies.org  or www.youronlinechoices.eu  for more detailed guidance.

If you opt out of certain cookies, parts of our website may not function as intended, but you will still be able to access our educational materials.

4. Third-Party Tools We Use

We partner with trusted GDPR-compliant providers to deliver our services safely and effectively:

We ensure that each provider offers equivalent protection for your data through GDPR-approved safeguards.

5. Updates to This Cookie Policy

We may update this policy from time to time to reflect changes in our technologies or regulations.
We encourage you to check this page periodically to stay informed about how we use cookies.

📧 Contact Us

If you have any questions about this Cookie Policy or how we use data, please contact:
Jade Gooding 
Email: [email protected]
Registered Office: Ibiza Spain 

 

Terms of Use and Website Disclaimer

Last updated: 15/10/25

Welcome to [www.nomumisanisland.com ] (the “Website”), operated by Jade Gooding, trading as No Mum Is An Island, registered as a self-employed individual (“autónomo”) in Spain under NIF Y2276213D

By accessing this website, our quizzes, workshops, courses, or resources, you agree to comply with and be bound by these Terms of Use.

If you do not agree with these terms, please do not use our website or services.

1. Purpose of This Website

This website and its associated programs — including The Calm Cycle Workshop, The Compass Project, and What’s Really Behind Your Teen’s Attitude? — provide educational information, tools, and resources to support parents and caregivers of 11–16-year-olds in developing calm, connected, and resilient family relationships.

All content is provided for informational and educational purposes only. It does not replace professional advice, therapy, or clinical intervention.

2. Non-Clinical Disclaimer

The information and resources shared through this website, courses, and workshops are non-clinical.
They are based on coaching, neuroscience, and educational psychology principles — not medical or psychological treatment.

If you or your child are experiencing mental health difficulties, please contact a qualified healthcare provider.

In an emergency or crisis situation, contact:

• UK: Samaritans (116 123) or call 999
• Spain: 112 or Fundación ANAR (900 202 010, for children and parents)

We do not provide crisis counselling, diagnosis, or therapeutic intervention.

3. Use of Content

All content on this website — including videos, guides, PDFs, quizzes, workbooks, logos, and written material — is protected by copyright.

You may:

• Download or print materials for your personal, non-commercial use only.
  You may not:
• Copy, reproduce, modify, republish, sell, or distribute any material without prior written consent from Jade Gooding / No Mum Is An Island.

Any unauthorised use constitutes a breach of intellectual property rights and may result in legal action.

4. User Responsibilities

By using this website, you agree to:

• Use the information for lawful purposes only.
• Provide accurate information when completing forms or making purchases.
• Not upload, post, or share any harmful, defamatory, or inappropriate material.
• Respect the confidentiality and safety of other participants in online programs, comments, or forums.

We reserve the right to remove any participant who breaches community guidelines or acts in a way that undermines the safety of the group.

5. Purchases, Payments, and Refunds

All workshops, courses, and digital resources are sold via Kajabi using secure payment processors (Stripe or PayPal).

When purchasing, you agree to provide accurate billing information and acknowledge that:

• Access to digital products is granted immediately upon purchase.
• Because digital materials are instantly accessible, all sales are final unless otherwise stated in the product’s refund policy.
• We may, at our discretion, offer refunds where technical errors or duplicate charges occur.

All prices are inclusive of applicable Spanish taxes (IVA) unless stated otherwise.

6. Limitation of Liability

To the fullest extent permitted by law, No Mum Is An Island and Jade Gooding ( Gandey)  are not liable for any indirect, incidental, or consequential damages arising from your use of this website or its content.

While every effort is made to provide accurate and up-to-date information, we make no warranties as to completeness, accuracy, or suitability for a particular purpose.

You accept full responsibility for how you apply the information and for the results that follow.

7. External Links

This website may contain links to third-party websites or resources (e.g., research articles, recommended tools).
We do not control or endorse these external sites and are not responsible for their content, privacy practices, or accuracy.

8. Data Protection and Privacy

We handle your personal data in accordance with the UK GDPR and EU GDPR.

Please refer to our Privacy Policy  and Cookie Policy  for full details of how your data is collected, stored, and used.

9. Governing Law and Jurisdiction

These Terms of Use are governed by the laws of Spain.
However, UK consumer protection laws also apply where relevant to UK-based clients and purchases.

Any disputes will be subject to the exclusive jurisdiction of the courts of Spain.

10. Contact Information

If you have any questions about these Terms of Use, please contact:

Jade Gandey
Trading as No Mum Is An Island
[email protected]

Summary of Intent

This website exists to share educational, supportive guidance — not clinical advice.

Our aim is to empower parents and teens with calm, brain-based tools that build connection and resilience, always with safety and respect at the centre.

 

Community Guidelines & Code of Conduct

Last updated: 15/10/25

Welcome to No Mum Is An Island — a community that believes calm is contagious, compassion is strength, and every family deserves to feel seen, safe, and supported.

These guidelines exist to keep our digital spaces kind, safe, and trauma-informed for everyone — parents, teens, and facilitators alike.

By participating in our programs, live calls, or group discussions, you agree to uphold these shared standards.

1. Our Shared Values

This community is built on four principles that guide everything we do:

Respect

We speak to one another with kindness and curiosity — even when we disagree.

Everyone’s journey is different; comparison, judgment, or unsolicited advice have no place here.

Confidentiality

What’s shared in our groups stays in our groups.
We do not screenshot, forward, or repeat others’ stories outside the space without explicit consent.
You may share your own learning publicly — not someone else’s.

Responsibility

We take ownership of our energy and words.
We don’t diagnose, fix, or label others.
We pause before posting and aim to respond, not react.

Safety

We prioritise emotional and psychological safety at all times.
If content, comments, or behaviour feel uncomfortable or unsafe, contact [email protected] immediately.

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2. Community Spaces Covered

These guidelines apply across all No Mum Is An Island and . Resilient Rebels, The Compass Project platforms, including:

• Kajabi course discussions and comment sections
• Live group Zoom sessions and workshops
• WhatsApp or community groups (if applicable)
• Email interactions and support channels

3. What’s Welcome Here

✅ Honest sharing about parenting, learning, and personal growth
✅ Respectful disagreement with a tone of curiosity
✅ Supportive encouragement of others’ efforts and insights
✅ Asking for help, sharing wins, or discussing challenges
✅ Maintaining healthy, compassionate boundaries

4. What’s Not Welcome Here

❌ Hate speech, discrimination, or personal attacks of any kind
❌ Explicit, offensive, or unsafe content (including self-harm or violence)
❌ Diagnosing, “fixing,” or giving medical/psychological advice to others
❌ Promoting outside products, services, or social media links without permission
❌ Recording, screenshotting, or redistributing community discussions

Any violation of these rules may result in removal from the group or program at the facilitator’s discretion.

5. Safeguarding and Duty of Care

We take safeguarding seriously.
Our community is designed for parents and, in some cases, for teens with parental supervision.

All facilitators and support staff adhere to the UK Online Safety Act 2023 principles of transparency, accountability, and user protection.

If a member expresses distress, harm, or unsafe circumstances, we may reach out privately and — if necessary — refer them to professional or emergency support.

In an emergency:

• UK: Call 999 or Samaritans (116 123)
• Spain: Call 112 or Fundación ANAR (900 202 010)

6. Privacy and Data Protection

Please avoid sharing personal identifying information (like your address, school name, or your child’s details) in group spaces.
All personal data shared with us is handled in accordance with our Privacy Policy  and GDPR obligations .

7. Inclusivity Commitment

Our community welcomes parents and teens of all backgrounds, neurotypes, and family structures.
We are actively anti-shame, anti-racism, anti-ableism, and anti-bullying.
Language that excludes or marginalises others will not be tolerated.

8. Participation and Presence

You are never required to share more than feels comfortable.
Silent participation (“listening in”) is still valid.
When engaging in group calls, please:

• Keep cameras on if possible (optional for teens)
• Use first names only
• Speak from your own experience (“I” statements)
• Mute yourself when not speaking to support focus

9. Reporting Concerns

If you ever feel unsafe, experience harassment, or witness a breach of these guidelines, please contact our safeguarding lead directly:

[email protected]
All reports are handled confidentially and with care.

10. Final Word

This community is built on trust and the shared belief that calm starts with one person — and ripples outward.

Thank you for showing up with openness, honesty, and heart.
Together, we’re creating spaces where parents and teens can grow, repair, and reconnect — safely and authentically.

 

🛡️ Safeguarding & Child Protection Policy

Last updated: 15/10/25

1. Purpose

The purpose of this policy is to ensure that No Mum Is An Island and its programs — including The Compass Project, Resilient Rebels, and The Calm Cycle Workshop — provide a safe, supportive, and inclusive environment for parents, teens, and facilitators.

We are committed to protecting the welfare of all participants, particularly minors (aged 11–16), and ensuring that any safeguarding concerns are identified, responded to, and escalated appropriately.

2. Scope

This policy applies to:

• All participants (parents, guardians, and young people aged 11–16)
• All facilitators, assistants, contractors, and partners
• All platforms (Kajabi, Zoom, WhatsApp, email communication, and associated social media groups)

3. Our Safeguarding Commitment

We believe every young person has the right to feel safe, respected, and heard, regardless of background, neurotype, ability, or family structure.

Our safeguarding principles are:

1. Prevention: Create a culture of openness, trust, and awareness.
2. Protection: Ensure all participants know how to access support and report concerns.
3. Action: Respond promptly, calmly, and appropriately to any safeguarding or welfare concerns.

4. Safeguarding Lead and Contact

Designated Safeguarding Lead (DSL):
Jade Gooding 

[email protected] 

If the DSL is unavailable, safeguarding concerns may be directed to a nominated deputy or external safeguarding authority (see Section 9).

5. Definitions

Safeguarding: Taking proactive steps to promote welfare and prevent harm.
Child protection: Responding when there is a reasonable concern that a child may be at risk of harm or abuse.
Child: Anyone under the age of 18.

6. Recognising Signs of Harm or Abuse

We recognise four main categories of abuse (as defined by UK statutory guidance):

• Physical abuse – causing physical harm.
• Emotional abuse – persistent emotional maltreatment, humiliation, or threats.
• Sexual abuse – forcing or enticing a child to participate in sexual activity.
• Neglect – persistent failure to meet a child’s basic physical and emotional needs.

Other concerns may include online harm, bullying, exploitation, or exposure to inappropriate content.

7. Code of Conduct for Staff and Facilitators

All team members, assistants, or collaborators must:

• Treat all participants with dignity and respect.
• Maintain professional boundaries at all times.
• Never initiate private contact with a child (outside authorised communication channels).
• Avoid giving personal contact details or arranging one-to-one in-person meetings.
• Use only approved communication tools (Kajabi, Zoom, official email).
• Immediately report any safeguarding concerns to the DSL.

All facilitators are required to have:

• A valid enhanced DBS check (if based in the UK).
• Completion of a safeguarding awareness course (Level 1 minimum).

8. Parental Involvement and Consent

Parental consent is required for all teen participation in The Compass Project, Resilient Rebels, or related activities.
Parents/guardians must:

• Review all program materials and digital participation guidelines.
• Supervise their child’s online participation when appropriate.
• Contact the DSL if they become aware of any distress, harm, or inappropriate content.

No direct marketing or one-to-one communication is sent to minors without explicit parental consent.

9. Responding to Concerns or Disclosures

If a safeguarding concern arises or a participant discloses harm:

a. Listen calmly.
Do not promise confidentiality. Thank them for speaking up.

b. Record facts.
Note what was said, the date, time, and context — in the person’s own words.

c. Report immediately.
Notify the Designated Safeguarding Lead (DSL) as soon as possible via [Safeguarding Email].

d. Escalation (if required):
If a child is at immediate risk of harm, contact the relevant emergency service:

• UK: Police (999) or NSPCC (0808 800 5000)
• Spain: Policía Nacional (091) or Emergencias (112)

The DSL will assess the concern and, if necessary, contact statutory agencies such as Children’s Social Care.

10. Online Safety

We comply with the UK Online Safety Act 2023 and follow best practice for protecting minors in digital learning environments:

• Zoom sessions use waiting rooms, no public sharing of links, and recording consent protocols.
• Kajabi comments are moderated for safety.
• No screenshots, private DMs, or external messaging between teens and facilitators.
• Parents are encouraged to discuss online safety regularly with their child.

11. Data Protection and Confidentiality

All safeguarding records are stored securely and in accordance with UK and EU GDPR.
Only authorised personnel have access to these records.

Information will be shared only if it is necessary to protect a participant from harm, and only with appropriate authorities.

12. Training and Review

All staff and collaborators receive regular safeguarding training.

This policy is reviewed annually, or sooner if legislation or best practice changes.

13. Useful Contacts

Emergency Services (UK): 999
NSPCC Helpline (UK): 0808 800 5000
Childline (UK): 0800 1111
Samaritans (UK): 116 123
Fundación ANAR (Spain): 900 202 010
Emergencias (Spain): 112

Summary

Safeguarding isn’t just a legal requirement — it’s a reflection of our core mission: creating calm, safe spaces where parents and teens can grow, reconnect, and thrive together.

If you ever feel uncertain, please report it, don’t ignore it.
Together, we keep this community safe.